Shipping Policy
1. General Information
We strive to deliver your orders promptly and efficiently. Our shipping operations are managed through Shiprocket, a third-party logistics provider integrated with our WooCommerce platform, to ensure seamless and reliable delivery.
2. Shipping Destinations
We deliver to addresses across India. Please ensure that the delivery address provided is accurate and complete to avoid delays.
3. Shipping Charges
Shipping costs are calculated at checkout based on the destination, weight, and dimensions of your order. Any additional fees or taxes, if applicable, will also be displayed at checkout.
4. Shipping Timeframes
Orders are delivered within [10 days] after successful payment confirmation. Delivery timelines may vary based on the shipping destination:
5. Order Tracking
Once your order is shipped, you will receive a tracking link via email/SMS to monitor its status. You can also track your order directly on the Shiprocket platform using the provided tracking number.
6. Delayed or Failed Deliveries
While we work to ensure timely deliveries, delays may occur due to unforeseen circumstances such as weather, high demand, or logistic challenges. In case of delays or failed delivery attempts, our team will promptly assist you to resolve the issue.
7. Shipping Restrictions
Certain items or destinations may have restrictions. Please review our product listings or contact us for clarification before placing an order.
8. Damaged or Lost Items
If your order arrives damaged or does not arrive within the expected timeframe, please contact us within [X days] of the estimated delivery date. We will work with Shiprocket to investigate and resolve the issue.
9. Returns and Refunds
For return and refund policies, please refer to our [Return Policy]for detailed information.
10. Contact Us
If you have any questions regarding shipping, please contact us at:
- Email: support@sindhughati.com
- Phone: +91 86026 65503